How to Manage Customer Expectations and Build Lasting Relationships
In
this
article:
Customers
have
a
set
of
expectations
they
bring
to
the
brands
they
engage
with.
It
may
be
the
anticipation
of
prompt
service,
the
quality
of
the
products,
or
even
a
personalized
touch
in
the
interactions.
Studies…
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